NST Partners online information practices

Privacy Statement

Last updated: 28 May 2026

Who We Are

NST Partners (North Shore Technology Partners) is a recruitment firm specialising in healthcare software sales placements. We are based at 300 Mt. Lebanon Boulevard, Suite 209C, Pittsburgh, PA 15234. You can reach us at info@nstpartners.com.This statement explains how we collect, use, store, and protect your personal information.

Information We Collect

We may collect the following, depending on whether you are a candidate, client, or website visitor.From candidates: name, contact details, work history, CV or resume, education, salary expectations, references, and notes from our conversations with you.From clients: name, job title, company details, contact information, and details of the roles you are hiring for.From website visitors: basic technical data such as your IP address and how you use our site, collected through standard web tools.

How We Use Your Information

We use your information to match candidates with suitable roles, contact you about opportunities or services, manage our relationship with you, and meet our legal and regulatory obligations.We also use your information to send you marketing communications where we are permitted to do so.We do not sell your personal information to third parties.

Marketing Communications

We may use your contact details to send you information we think will interest you, such as job opportunities, industry insights, newsletters, and updates about our services.You can opt out at any time by clicking the unsubscribe link in any email, or by contacting us at info@nstpartners.com. Opting out of marketing will not affect any active recruitment process you are part of.

Use of Artificial Intelligence

We use technology, including artificial intelligence tools within our recruitment platform, LOXO, to help us work more efficiently. This may include searching for candidates, matching candidates to roles, and organising applications.AI helps us surface and sort information, but it does not make hiring decisions on its own. A member of our team always reviews the results and makes the final decisions about who is put forward for a role.If you have questions about how we use these tools in relation to your information, or you would like a human to review a decision, contact us at info@nstpartners.com.

Where Your Information Is Stored

Your information is stored securely within LOXO, our recruitment platform and applicant tracking system. LOXO acts as our data hosting provider and stores data on secure servers with industry-standard protections in place. Access is restricted to authorised NST Partners team members who need it to do their jobs.We also use Twilio as our communications platform to send text messages and make calls as part of the recruitment process. Twilio processes contact details such as phone numbers and the content of messages we send through it, and applies its own security protections to that data.

Sharing Your Information

We may share your information with clients (for candidates being put forward for roles), with LOXO as our recruitment platform provider, with Twilio as our communications provider, and with other service providers who help us operate, such as email or IT systems. We only share what is necessary, and we expect anyone we share with to protect your data.We may also share information where required by law.

Cookies and Tracking

We use cookies and similar tools on our website and in our emails to understand how people engage with our content and to improve our marketing. You can control cookies through your browser settings.

How Long We Keep Your Information

We keep your information for as long as needed to provide our services and meet legal requirements. When it is no longer needed, we securely delete or anonymise it.

Your Rights

You can ask us to:

• See the information we hold about you.
• Correct anything that is wrong.
• Delete your information.
• Stop using your information for certain purposes.

To make a request, email us at info@nstpartners.com. We will respond within a reasonable timeframe.

Text Messaging Terms & Conditions

By providing your mobile number to NST Partners — whether directly to a recruiter, through a job application, or during any other part of the recruiting process — you consent to receive text messages from NST Partners related to recruiting services, including job opportunities, interview scheduling, candidate updates, and follow-ups.

• How you opt in: Consent is given verbally or in writing when you provide your mobile number to an NST Partners recruiter (by phone, email, LinkedIn, application, or in-person conversation).
• Message frequency: Message frequency varies depending on your active recruiting process.
• Message and data rates: Message and data rates may apply, depending on your mobile carrier and plan.
• Opting out: You may opt out at any time by replying STOP to any text message. Reply HELP for assistance, or contact us at info@nstpartners.com.
• Platform: Text messages are sent using Twilio, our communications platform. Twilio processes phone numbers and message content in accordance with its own security standards.
• No liability for carrier delays: NST Partners is not responsible for delayed or undelivered messages due to your mobile carrier or device.
• Changes: These terms may be updated from time to time. The current version will always be posted on this page.